We often find these errors – “There is a problem with this website’s security certificate“, “Your connection is not private“, “The site’s security certificate is not trusted“ or “Can’t verify the identity of the website. Occasionally, you will go to a website and receive an error that says there is a problem with the security certificate of the website you are trying to visit.
What’s changed on InstantSSL.com? In addition to our new look and feel, we’ve rolled out a streamlined site navigation, improved tools and resources, optimized multi-currency checkout processes, better communications, and many other features that demonstrate our continued commitment to delivering excellent service to our customers and partners. What will not be changing?. Our 20+ Years’ Legacy of Trust - We will maintain all of the existing attributes that have made InstantSSL, a subsidiary of Sectigo, the largest commercial CA, having issued more than 100 million SSL certificates to organizations across 150 countries. InstantSSL's Commitment to Our Customers & Partners - Our global team remains committed to continuing to deliver best-of-breed solutions and support services that help our customers and partners protect employees, customers, intellectual property, and their overall interests, from online threats. Products - We will continue to offer the same industry-leading solutions that have always been offered on InstantSSL.com. How to Reach Us - Sales, support, and employee phone numbers will remain the same.
You will still be able to contact us at [email protected] or [email protected], and send support communications to. If I have a InstantSSL product, do I need to make changes? You do not need to make changes to your existing product/solution. Do I need to create a new InstantSSL username and password?. With the launch of the new site, we will be using a different system to process orders, so returning customers will have to create a new username and password to place new orders. Customers who place orders on the new version of the site (after October 1), will be able to return as an existing customer.
Customers who need to renew their existing certificate do not need to create a new account and should follow the same renewal process as they always have, or contact for help processing the renewal. How do I use an existing account created after October?. If you created an account after the new site was launched (December 21, 2018), here is how to access it: Either click on the Login button in the navigation menu;.
Select the product you want. Click Continue on the next page, which shows the shopping cart information.
Click Checkout on the “Review and Checkout” page. Click on the green “Already registered?” button. This will hide the Account Information required and display the email address and password. I have a product that is currently not listed on the site. The product may have changed names (for example, “InstantSSL UCC” will now be called “InstantSSL Multi-Domain”). If you have any questions please contact. Old Name New Name InstantSSL Code Signing InstantSSL Code Signing Personal Authentication Certificates InstantSSL Secure Email InstantSSL EV Code Signing InstantSSL EV Code Signing Essential SSL Trial InstantSSL Trial Essential SSL InstantSSL Essential SSL Wildcard InstantSSL Wildcard InstantSSL Unified Communications InstantSSL UCC InstantSSL EV InstantSSL EV InstantSSL EV MDC InstantSSL EV Multi-domain InstantSSL InstantSSL OV InstantSSL OV Wildcard InstantSSL OV Wildcard Will my support level change?
You will receive the same level of support and service that you receive today. Why does my support point back to sectigo.com?.
InstantSSL is a subsidiary of the Sectigo family. Even though you can still purchase any type of certificate from InstantSSL, the roots of the certificate come directly from Sectigo. Will pricing change?
We will continue to offer multiple levels of security, price points, and packages for every size business. Pricing will not change as a result of the rebrand.
However, the company may adjust pricing for products and services in the future, and all sales will continue to reflect current exchange rates for purchases outside of the U.S. Will I need to change my TrustLogo?. A new InstantSSL TrustLogo will be available to InstantSSL customers.
Customers will receive an email with instructions about how to replace their TrustLogo when the time comes. Will Sectigo continue to show as the Certificate Authority in web browsers?
Sectigo will continue to be shown as the Certificate Authority in browsers. How do I take advantage of the 10% promo code that has been offered in celebration of the rebrand?. Once you have added your product(s) to your shopping cart and have arrived at the payment step, there will be a “promo code” field option. Here you will input your promo code, and it will then be automatically applied to your order. If you have a question that has not been answered above, please contact [email protected], or [email protected].
Did you encounter an error “There is a problem with this website’s security certificate” when loading pages like Twitter, Facebook, eBay or other legitimate domains? This is a common issue encountered by the users of Windows 10 and older Windows versions. The problem is not defined by a particular web browser because people reported this security certificate issue on Google Chrome, Mozilla Firefox, Microsoft Edge, and others. Some people cannot launch one particular website, while others cannot access a bunch of legitimate domains. According to Microsoft specialists, “There is a problem with this website’s security certificate” error may occur if the website’s certificate is not installed correctly or there is no trusted root certificate installed for the Certification Authority (CA).
Therefore, to fix the issue, you should contact the owner of the problematic website or install the root certificate for the Certification Authority (CA). In case the problem is not related to certificates, you should check if the clock of the system is set correctly. Thus, to fix “There is a problem with this website’s security certificate” bug on Edge or another web browser, you should follow our guides and try a few methods at the time to make sure it works. To repair damaged system, you have to purchase the licensed version of Reimage Reimage. We would highly recommend you to check the system for malware before trying any other method. The “There is a problem with this website’s security certificate” error may also be caused by malicious programs or corrupted system files.
To fix them, try using or any similar PC repair tool. This “There is a problem with this website’s security certificate” issue may appear on all browsers, so you may also try resetting the browser that encounters this error to default. This can change faulty settings or disable functions that can affect the performance.
Remove the problematic Windows update. To repair damaged system, you have to purchase the licensed version of Reimage Reimage. Often recent updates can be released with issues that need additional fixing so you if you encountered “There is a problem with this website’s security certificate” error after the system update make sure to check if there is a newer update available or go back to the previous version in the meantime. Disable “There is a problem with this website’s security certificate” pop-up by installing required certificates. To repair damaged system, you have to purchase the licensed version of Reimage Reimage. Since the bug usually occurs on Microsoft Edge, we will explain how to install certificates on it. When the error message shows up, click on Continue to this website (not recommended) option.
Then press Certificate Error button next to the red Address Bar. When the information window shows up, click on View Certificates option. Select Install Certificate and follow the instructions. If you receive a confirmation window, click Yes to proceed.
![Windows Windows](https://www.instantssl.com/images/ssl-faqs/ssl-connection-errors.png)
NOTE: DO NOT perform these steps on the websites with a poor or unknown reputation. Otherwise, you can download a certificate for a malicious domain.
Check if the Date & Time settings are correct. To repair damaged system, you have to purchase the licensed version of Reimage Reimage. Microsoft specialists reported that “There is a problem with this website’s security certificate” pop-up is commonly triggered by incorrect date and time settings of the system. Date and time settings can be modified without your knowledge by malware or other third-party software. To check that, you should:.
Right-click on a date and time widget on the toolbar and select Adjust Date/Time. Carefully check the settings and modify them if needed. Once done, click OK and close everything.
Disable the “Warn about certificate address mismatch” option. To repair damaged system, you have to purchase the licensed version of Reimage Reimage. The “There is a problem with this website’s security certificate” error may occur due to the enabled “Warn about certificate address mismatch” option.
To check that and disable this option, you have to:. Right-click Windows key and open Control Panel. Select Internet Options and open Advanced tab.
Locate Security section and open it. Find the Warn about certificate address mismatch option and uncheck it. Click Apply and OK to save the changes. Finally, reboot your PC. Reimage - a patented specialized Windows repair program.
It will diagnose your damaged PC. It will scan all System Files, DLLs and Registry Keys that have been damaged by security threats. Reimage - a patented specialized Mac OS X repair program. It will diagnose your damaged computer.
It will scan all System Files and Registry Keys that have been damaged by security threats. This patented repair process uses a database of 25 million components that can replace any damaged or missing file on user's computer. To repair damaged system, you have to purchase the licensed version of malware removal tool.